Recalls: Jaguar X250 XF
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Jaguar X250 XF
Jaguar X250 XF: rear seatbelts may not restrain occupants
In August and November 2008, recalls were issued for Jaguar X250 XF vehicles built up to VIN R22438. A minority of these vehicles may have had rear seatbelt D-loops fitted where they would not freely rotate. As such, the seatbelt may not run freely when the rear seat belts were being pulled out, and should the vehicle sustain a moderate-to-heavy front impact, the rear seat occupants may not be fully restrained (PRA 2008/10255 , PRA 2008/10446).
Jaguar X250 XF: instrument cluster speaker
In December 2008, a recall was issued for Jaguar X250 XF vehicles due to potential fracturing of wires in instrument cluster speaker – which provided audible warnings – due to an overly aggressive ‘tick tock’ sound wave form. At high speeds, the wave form had an amplitude that aggravated the condition where the speaker wire could fail due to its speed-dependent nature (PRA 2008/10471).
2010 model year Jaguar X250 XF 3.0 Diesel V6: engine may cut out
In October 2009, a recall was issued for 2010 Jaguar XF models fitted with the 3.0-litre turbo-diesel engine in the VIN range R47154 to R59504. The in-tank electric fuel pump for these vehicles may not activate correctly following the start-up cycle, potentially causing the engine to cut out and may not be able to be instantly restarted. The vehicle may, however, be restarted by cranking the engine for a period of 20-30 seconds (PRA 2009/11111).
2010 Jaguar X250 XF 3.0 V6 and 4.2 V8: fuel starvation
In November 2009, a recall was issued for 2010 Jaguar XF models fitted with the 3.0- and 4.2-litre petrol engines in the VIN range R38497 to R63407. In these vehicles, the fuel transfer tube inside the fuel tank was incorrectly designed and could lead to the fuel transfer pipe becoming kinked (preventing fuel flow) or inserted too far into the fuel delivery module (restricting fuel flow). Under certain conditions, the vehicle may suffer fuel starvation while showing less than one-quarter of a tank of fuel remaining. A restart would not be possible until the vehicle was refueled. Power assisted steering would also be lost once the vehicle dropped below the torque converter speed lock-up threshold. Furthermore, the brake vacuum reservoir replenishment would be lost once the converter speed lock-up threshold was reached, causing power-assisted braking to be disabled (PRA 2009/11231).
Jaguar X250 XF 5.0 V8: fuel pump may stop working
In August 2010, a recall was issued for Jaguar X250 XF models with naturally aspirated 5.0-litre V8 engines in the VIN range R36913 to R59480. The in-tank electric fuel pump for these vehicles may not activate correctly following the start-up cycle, potentially causing the engine to cut out. Power assisted steering could also be lost if the vehicle speed dropped below the torque converter’s speed threshold (PRA 2010/11929).
2010 model year Jaguar X250 XF: potential loss of power steering fluid
In March 2011, a recall was issued for 2010 model year Jaguar XF vehicles with petrol engines and in the VIN range R57917 to R78765. In these vehicles, power steering pipes were manufactured with zinc-nickel plating that did not meet corrosion protection requirements. As a result, the pipes could corrode, leading to pin-holing of the pipe; this could allow pressurised power steering fluid to leak into the engine bay, causing a loss of power assistance steering system and possible ignition of the fluid (PRA 2011/12445).
2012 Jaguar X250 XF 5.0 V8: potential fuel leak
In December 2012, a recall was issued for Jaguar XFs with 5.0-litre V8 petrol engines that were manufactured from 2010 to 2012. In these vehicles, the fuel tank outlet mounting flange may crack – this could cause an amber malfunction indicator lamp to appear on the instrument cluster. Furthermore, the driver may smell fuel and, in some instances when the vehicle is stationary, there could be liquid fuel underneath the vehicle (PRA 2012/13413).
2013 Jaguar X250 XF 2.0 GTDi: engine may cut out
In August 2013, a recall was issued for 124 model year Jaguar XF 2013 vehicles that were powered by 2.0-litre turbocharged petrol engines. In these vehicles, the charge air cooler (CAC) hose could detach from the charge air cooler resonator. If this occurred, the driver may hear a loud ‘pop’ noise and the engine may cut out, posing a hazard to the driver and other road users. The recalled vehicles had serial numbers in the range S55275 to S92126 (PRA 2013/13695).
2012-14 model year Jaguar X250 XF 2.2 Diesel: potential fuel leak
In August 2013, a recall was issued for 641 model year 2012 to 2014 Jaguar XF vehicles that were powered by 2.2-litre turbo-diesel engines. In these vehicles, diesel fuel may leak from the engine-mounted injector spill rail spigot to the spill return pipe connector joint. If this occurred, diesel fuel could leak onto the ground and also run onto the exhaust system and turbocharger, posing a risk of an under-bonnet fire. The recalled vehicles had serial numbers in the range S24116 to S99763 (PRA 2013/13696).
2013-14 model year Jaguar X250 XFR-S: toe link could fracture
In April 2014, a recall was issued for 2013 and 2014 model year Jaguar X250 XFR-S vehicles that had serial numbers (i.e. the last six digits of the VIN) in the range S65176 to U23754. After prolonged racetrack use, it was possible that the toe link in these vehicles could fracture and separate from the rear subframe. If this occurred, the vehicle would not be stable and may pose a hazard to the driver and other road users (PRA 2014/14046).
Jaguar X250 XFR-S: potential loss of brake fluid
In June 2014, a recall was issued for Jaguar XFR-S variants that had VINs in the range SAJAC0911DMS65176 to SAJXA0KZ3EMU29271. In these vehicles, the right hand rear brake pipe may experience a dynamic foul condition through contact with a redundant bracket on the rear sub frame. This foul condition caused a flat to wear on the brake pipe which could wear through and cause sudden loss of brake fluid. If this occurred, a red warning triangle would appear in the instrument cluster and display the words ‘low brake fluid’. Loss of fluid could also result in failure of one of the single diagonal braking circuits which could compromise vehicle stability and significantly increase the risk of an accident (PRA 2014/14133).
2013-15 model Jaguar X250 XF 2.0 GTDi: loss of accessories
In June 2016, a recall was issued for 2013 to 2015 ‘model year’ Jaguar X250 XF vehicles that had 2.0-litre turbocharged (‘GTDi’) petrol engines. The bolt which retained the accessory drive belt idler pulley for these engines could fail, causing a loss of accessory drive. If this occurred, the battery charge warning lamp would illuminate, the air conditioning would stop working and inactivity of the coolant pump would cause the engine to overheat; the Malfunction Indicator Light (MIL) in the instrument cluster could also illuminate and be followed by a reduction in steering assistance, posing a hazard to the driver and other road users. The recalled Jaguar X250 XF vehicles had VINS in the range SAJKC05M8DPS50936 to SAJWA0FS7FPU88784 (PRA 2016/15438).
2012 Jaguar X250 XF 3.0 TDV6: engine may not start or may stop running
In July 2016, a recall was issued for Jaguar XF vehicles that had 3.0-litre TDV6 diesel engines and were manufactured from 1 June 2012 to 31 October 2012. In these vehicles, the engine may not start or may stop running without warning due to an incorrectly manufactured crank position sensor. If the latter occurred, the vehicle would lose power braking and steering assistance such that increased brake pedal and steering effort would be required to control the vehicle. If the vehicle had an air suspension system, the system may also reduce the vehicle to its lowest ride height position. As such, the cessation of the engine while driving posed an accident hazard to the driver and other road users. The recalled Jaguar X250 XF vehicles had VINs in the range SAJAC0627CNS53474 to SAJAA0227DNS67338 (PRA 2016/15471).
2013-15 Jaguar X250 XF 2.0 GTDi: potential fuel leak
In February 2017, a recall was issued for Jaguar X250 XF vehicles that had 2.0-litre turbochaged petrol engines and were manufactured from 1 May 2013 to 15 June 2015. In these vehicles, the under-floor fuel pipe assembly had insufficient clearance to the vehicle under-shield and body – this could cause the fuel pipes to chafe against the shield and body. If fuel were to leak from the pipes, the driver may notice a fuel smell; if the vehicle was parked, fuel could pool beneath the vehicle and, in the presence of an ignition source, a fire could result. The recalled Jaguar X250 XF vehicles had VINs in the range SAJAA05M7DPS92080 to SAJWA0FS7FPU88784 (PRA 2017/15875).
Jaguar X250 XF: Takata airbag recall
In July 2018, a recall (campaign J069) was issued for Jaguar X250 XF vehicles. Over time, high temperatures and moisture could cause the airbag inflator propellant to degrade. In the event of a collision, excessive internal pressure could cause the metal airbag inflator housing to rupture such that metallic fragments could be projected through the airbag and into the cabin – these fragments posed a serious risk of injury and fatality. For the VINs of the recalled vehicles, please see PRA 2018/16868.
Problems and faults: Jaguar X250 XF
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
2009-10 model year Jaguar X250 XF 4.2 V8: engine won’t start or stalls
In December 2012, Jaguar issued Technical Bulletin JTB00268NAS2 for 2009-10 model year Jaguar X250 XF vehicles that had 4.2-litre naturally aspirated V8 engines. According to the technical bulletin, the driver may experience difficulty in getting the engine to start (a ‘rough start’) or the engine may stall following a hot soak of 15-20 minutes (i.e. the engine had previously been running but had been off for 15-20 minutes). According to the technical bulletin, this could be caused by the fueling calibration not being ‘robust’ for 10 per cent ethanol fuel. To fix, the Engine Control Module (ECM) software was to be updated. The affected Jaguar X250 XF vehicles had VINs in the range R00001 to R47153.
2010-12 model year Jaguar X250 XF: faulty fuel gauge
In March 2014, Jaguar issued Technical Bulletin JTB00301NAS1 for 2010-12 model year Jaguar X250 XF vehicles that had 5.0-litre V8 petrol engines (naturally aspirated and supercharged). In these vehicles, the fuel gauge may:
- Not work;
- Not show more than half full;
- Fluctuate; and/or,
- Switch on/off intermittently.
According to the technical bulletin, these symptoms could be caused by:
- Backed-out pins
- internal to the fuel tank (sender wiring);
- in the fuel pump module; and,
- in the fuel tank flange assembly; or,
- Fretting corrosion across the fuel sender harness pins inside the fuel tank (black connectors).
To fix, the fuel sender harness was to be modified; this process is described in Technical Bulletin JTB00301NAS1. The affected Jaguar X250 XF vehicles had serial numbers in the range R47154 to S23314.
2010-14 model year Jaguar X250 XF 5.0L Supercharged V8: rattling/knocking noise from supercharger
In May 2014, Jaguar Land Rover issued Technical Bulletin JTB00349v2 for 2010-14 model year Jaguar X250 XF vehicles that had 5.0-litre supercharged V8 engines. For these vehicles, the owner may hear a loud clattering, rattling or knocking type noise from the engine bay, specifically the supercharger. This noise could be due to wear on the torsional isolator and/or the torsional isolator spring support shaft, causing excessive backlash in the supercharger drive.
To fix,
- The supercharger belt drive was to be removed and the supercharger pulley rotated by hand;
- The supercharger spring isolator kit was to be fitted if there was a clunk or knocking noise from the supercharger, or if there was significant free play when turning the pulley before the rotors started to turn;
- If any of the following symptoms were present, the supercharger was to be replaced:
- The pulley did not rotate freely (i.e. it would stick, be difficult to move or roughness could be felt in the bearing during rotation;
- The blades/rotors were damaged; or,
- During normal engine operation, the supercharger made an excessive whine noise.
The affected Jaguar XF vehicles had serial numbers after R47154.
Problems and faults: Jaguar X250 XF
- If the touchscreen display freezes, goes blank or displays the Jaguar logo, the module likely requires reprogramming.
- The overhead console lights may malfunction due to corrosion in the connectors.
- For models with the supercharged engine, a rough idle when cold may be due to mismatched air filters – these should always be replaced as matched sets.
- For models fitted with a sunroof, creaking noises may be fixed with a revised seal.
- Rattling noises in the doors – when closing or driving – may be due to the window regulator cable foam wearing out and allowing the cable to rub on the speaker.
- The one-touch function for the power windows may stop working, or the window may go up and then down, due to the window regulator failing – if so, it must be replaced.
