Recalls: Jaguar X351 XJ
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Jaguar X351 XJ
2010 Jaguar X351 XJ: wiper arms could clash and detach
In November 2010, a recall was issued for Jaguar X351 XJ models within the VIN range V00001 to V14247. For these models, the manufacturing process to attach the wiper arm to its spindle was insufficiently controlled; torque relaxation could therefore cause the securing nut to become loose, allowing the wiper arms to lose synchronization, clash and potentially detach from their spindles (PRA 2010/12146).
2014 model year Jaguar X351 XJR: rear toe link could fracture
In April 2014, a recall was issued for 2014 model year Jaguar X351 XJR vehicles that had serial numbers (i.e. the last six digits of the VIN) in the range V51872 to V64873. After prolonged racetrack use, it was possible that the toe link in these vehicles could fracture and separate from the rear subframe. If this occurred, the vehicle would not be stable and may pose a hazard to the driver and other road users (PRA 2014/14046).
2014-15 model year Jaguar X351 XJ: braking system
In November 2014, a recall was issued for 2014 and 2015 ‘model year’ Jaguar X351 XJ vehicles. In these vehicles, certain underbody brake pipe unions may not be to the correct torque specification due to an issue with the assembly process – this could lead to a loss of mechanical integrity of the braking system, posing a potential accident hazard (PRA 2014/14441).
2012 Jaguar X351 XJ Diesel V6: engine may not start or may stop running
In July 2016, a recall was issued for Jaguar XJ vehicles that had 3.0-litre TDV6 diesel engines and were manufactured from 1 June 2012 to 31 October 2012. In these vehicles, the engine may not start or may stop running without warning due to an incorrectly manufactured crank position sensor. If the latter occurred, the vehicle would lose power braking and steering assistance such that increased brake pedal and steering effort would be required to control the vehicle. If the vehicle had an air suspension system, the system may also reduce the vehicle to its lowest ride height position. As such, the cessation of the engine while driving posed an accident hazard to the driver and other road users. The recalled Jaguar X351 XJ vehicles had VINs in the range SAJAC1627CNV38178 to SAJAC122XDNV43625 (PRA 2016/15471).
2016 Jaguar X351 XJ: driver’s airbag may deploy late
In July 2016, a recall was issued for Jaguar XJ vehicles that were manufactured from 2 May 2016 to 3 June 2016. Due to a malformed canister, the performance of the driver’s airbag was outside of the required specification for the time taken to inflate. In the event of a collision which triggered deployment of the driver’s airbag, the driver would not be fully protected by the airbag as per the design intent and this increased the risk of injury. The recalled Jaguar X351 XJ vehicles had VINs in the range SAJWA1C70G8V99906 to SAJWA2GE3GMW00231 (PRA 2016/15512).
2010-11 model year Jaguar X351 XJ: front airbags may deploy with too much force
In July 2017, a recall was issued for 2010 and 2011 model year Jaguar X351 XJ vehicles. In the event of a collision which triggered the front airbags, the airbags may deploy with too much force due to ‘over set parameters’ and cause injury to the occupants. As part of the recall, the Restraint Control Module (RCM) was to receive updated software. The recalled Jaguar X351 XJ vehicles had VINs in the range SAJAC12P5ALV00006 to SAJYA16E5BMV12021 (PRA 2017/16193).
2016-18 model year Jaguar X351 XJ: ‘virtual’ instrument display intermittently goes blank
In January 2018, a recall was issued for 2016-18 model year Jaguar X351 XJ vehicles because the ‘virtual’ instrument display could intermittently go blank (i.e. no information would be displayed). Since the instrument display would no longer display information such as vehicle speed, there would be an increased risk of collision. For the VINs of the recalled vehicles, please see PRA 2018/16521.
Problems and faults: Jaguar X351 XJ
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
2010-14 model year Jaguar X351 XJ 5.0L Supercharged V8: rattling/knocking noise from supercharger
In May 2014, Jaguar Land Rover issued Technical Bulletin JTB00349v2 for 2010-14 model year Jaguar X351 XJ vehicles that had 5.0-litre supercharged V8 engines. For these vehicles, the owner may hear a loud clattering, rattling or knocking type noise from the engine bay, specifically the supercharger. This noise could be due to wear on the torsional isolator and/or the torsional isolator spring support shaft, causing excessive backlash in the supercharger drive.
To fix,
- The supercharger belt drive was to be removed and the supercharger pulley rotated by hand;
- The supercharger spring isolator kit was to be fitted if there was a clunk or knocking noise from the supercharger, or if there was significant free play when turning the pulley before the rotors started to turn;
- If any of the following symptoms were present, the supercharger was to be replaced:
- The pulley did not rotate freely (i.e. it would stick, be difficult to move or roughness could be felt in the bearing during rotation;
- The blades/rotors were damaged; or,
- During normal engine operation, the supercharger made an excessive whine noise.
The affected Jaguar X351 vehicles had serial numbers after V00001.
