Recalls: Mercedes-Benz C118 CLA-Class
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes-Benz C118 CLA-Class
2019 Mercedes-Benz C118 CLA-Class: airbag may detach from base plate
In October 2019, recall campaign RC2727 was issued for Mercedes-Benz C118 CLA-Class vehicles that were available for sale in Australia from 1 April 2019 to 30 September 2019. In these vehicles, the four lock nuts for fastening the airbag may have been installed incorrectly. The airbag may therefore detach from the base plate and enter the vehicle interior at high speed. In the event of a collision, this increased the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2019/17890.
2019-20 Mercedes-Benz C118 CLA-Class with M282 engine (1.3-litre turbo): oil leak
In October 2020, recall campaign RC2819 was issued for Mercedes-Benz C118 CLA-Class vehicles that had 1.3-litre M282 turbocharged petrol engines and were available for sale in Australia from 1 December 2019 to 31 March 2020. In these vehicles, engine oil may escape from the turbocharger oil feed line, leaking onto the underfloor panelling and the road. If the engine oil came into contact with hot components in the engine compartment, it could cause a fire. Furthermore, oil leaking onto the road would increase the risk of a collision for other road users. Both of these consequences could increase the risk of a collision and injury for vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18612.
Mercedes-Benz X118 CLA-Class: eCall software
In November 2020, recall campaign RC2826/RC2826A was issued for Mercedes-Benz C118 CLA-Class vehicles that were available for sale in Australia from 3 April 2019 to 1 September 2020. In these vehicles, the software of the communication module for the emergency call system (‘eCall’) may have been incorrectly programmed. In the event of an emergency, it would not be possible for vehicle occupants to contact emergency services, either manually or automatically. To fix, the software was to be updated ‘over the air’ (OTA), such that there was no need to visit a dealership; owners would automatically receive a software update unless they objected to it. If owners did object, they would need to visit a dealership for a manual update instead. For the VINs of the recalled vehicles, please see PRA 2020/18593.
Problems and faults: Mercedes-Benz C118 CLA-Class
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Problems and faults: Mercedes-Benz C118 CLA-Class
No troubleshooting information is currently available for the Mercedes-Benz C118 CLA-Class.
