Recalls

Recalls & faults: Mercedes-Benz A238 E-Class Cabriolet (2017-on)

Recalls: Mercedes-Benz A238 E-Class Cabriolet

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes-Benz A238 E-Class Cabriolet

2018 Mercedes-Benz A238 E-Class Cabriolet: exhaust panelling could catch fire

In August 2018, a recall (RC2536) was issued for Mercedes-Benz A238 E-Class Cabriolets that were available for sale in Australia from 1 May 2018 to 31 May 2018. In these vehicles, the left cut-out for the exhaust system was missing in some panelling that had been installed incorrectly. This incorrectly installed panelling could contact the exhaust system and high exhaust temperatures during full-load operation could cause the panelling to catch fire. For the VINs of the recalled vehicles, please see PRA 2018/16963.

2017 Mercedes-Benz A238 E-Class Cabriolet: front seat backrest may not lock into position

In August 2018, recall campaign RC2493 was issued for Mercedes-Benz A238 E-Class Cabriolet vehicles that were available for sale in Australia from 1 May 2017 to 31 August 2017. At times, the locking mechanism on the right side of the seat backrest of these vehicles may not lock into position. In the event of a collision, this increased the risk of injury to the front seat occupants. For the VINs of the recalled vehicles, please see PRA 2018/16970.

2018-19 Mercedes-Benz A238 E-Class Cabriolet: PRE-SAFE may not engage

In March 2019, recall campaign RC2636 was issued for Mercedes-Benz A238 E-Class Cabriolets that were available for sale in Australia from 1 August 2018 to 31 January 2019. These vehicles may mistakenly detect a correctly engaged front seatbelt as being not engaged. The driver may be alerted to this condition by a warning tone and a warning symbol in the instrument cluster. Furthermore, the vehicle’s PRE-SAFE function may not engage and this increased the risk of passenger injury in the event of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17411.

2018 Mercedes-Benz A238 E-Class Cabriolet: power steering may be disabled

In May 2019, recall campaign RC2656 was issued for Mercedes-Benz A238 E-Class Cabriolet vehicles that were available for sale from 3 September 2018 to 30 September 2018. In these vehicles, a sensor for the electric power steering may not have conformed to specifications. If the sensor failed, power steering assistance may be disabled and this increased the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17541.

2018 model year Mercedes-Benz A238 E-Class Cabriolet: steering may lock

In June 2019, recall campaign RC2654 was issued for 2018 model year Mercedes-Benz A238 E-Class Cabriolets that were available for sale from 1 March 2018 to 30 August 2019. Lock nuts with possible production deviations may have been installed in the steering system of certain vehicles. These particular locknuts could break and cause the steering to lock, thereby increasing the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17539.

2019 Mercedes-Benz A238 E-Class Cabriolet: radar sensor control unit failure

In August 2019, recall campaign RC2707 was issued for Mercedes-Benz A238 E-Class Cabriolets that were available for sale in Australia from 1 March 2019 to 30 July 2019. Due to an error in the active brake assist software, one of the radar sensor control units may fail. If the radar sensor control unit failed, the ‘Active Brake Assist’ function may not activate and this increased the risk of a collision and injury to both vehicle occupants and other road users. To fix, the software for the radar sensor control unit was to be updated. For the VINs of the recalled vehicles, please see PRA 2019/17768.

2019-20 Mercedes-Benz A238 E-Class Cabriolet: incorrect tension for oil feed and oil return line screws

In August 2020, recall campaign RC2807 was issued for Mercedes-Benz A238 E-Class Cabriolets that were available for sale in Australia from 1 April 2019 to 31 July 2020. During the assembly process, the screws for the turbocharger oil feed and oil return lines may not have been correctly tensioned. If the screws were loose, oil could leak out at the turbocharger oil feed and/or return line. If leaking oil came into contact with hot components parts, a fire could occur – this posed a hazard to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18496.


Problems and faults: Mercedes-Benz A238 E-Class Cabriolet

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Mercedes-Benz A238 E-Class Cabriolet

No troubleshooting information is currently available for the Mercedes-Benz A238 E-Class Cabriolet.


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