Recalls & faults: Hyundai NE IONIQ 5 (2021-on)

Recalls: Hyundai NE IONIQ 5

Overview

Recalls are issued for defects or faults which have the potential to cause injury. Manufacturers or importers seek to inform the original buyer if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. However, manufacturers or importers may not have the contact details of subsequent owners. Please note that the recalls below are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Hyundai NE IONIQ 5

2021-22 Hyundai NE IONIQ 5: parking pawl could fail and vehicle could roll away

In June 2022, recall campaign 21D064 was issued for 2021-22 Hyundai NE IONIQ 5 vehicles. Due to a software issue with the Shift Control Unit (SCU), the parking pawl may fail. The parking pawl was fitted to the automatic transmission and responsible for locking up the transmission when the gearshift lever was put into ‘Park’. As a result, the vehicle could move or roll away whilst ‘Park’ was selected – this posed a risk to other and possible damage to property. For this recall, a Hyundai dealer was to update the SCU software. For the VINs of the recalled vehicles, please see REC-005448.

2023 Hyundai NE IONIQ 5: driveshaft may break under load

In April 2024, recall campaign 41D022 was issued for 2023 Hyundai NE IONIQ 5 vehicles. Due to a manufacturing issue, the driveshaft may break under load. If this occurred, the vehicle would experience a sudden loss of motive power which could increase the risk of a collision and therefore injury to both vehicle occupants and other road users. For this recall, a Hyundai dealer was to replace the driveshaft. For the VINs of the recalled vehicles, please see REC-005940.

2021-24 Hyundai NE IONIQ 5: software fault in Integrated Charging Control Unit (ICCU)

In April 2024, recall campaign 41D033 was issued for 2021-24 Hyundai NE IONIQ 5 vehicles. Due to a software issue in the Integrated Charging Control Unit (ICCU), the auxiliary 12 volt battery may not charge as intended. This could result in battery drainage and a loss of motive power. A loss of motive power whilst driving could increase the risk of a collision and injury to both vehilce occupants and/or other road users. To fix, a Hyundai dealer was to update the ICCU software. For the VINs of the recalled vehicles, please see REC-005942.

Problems and faults: Hyundai NE IONIQ 5

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.