Recalls

Recalls & faults: Jaguar i-Pace (2018-on)

Recalls: Jaguar i-Pace

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Jaguar i-Pace

2017-19 Jaguar i-Pace: regenerative brakes may fail

In May 2019, recall campaign H213 was issued for Jaguar i-Pace vehicles that were available for sale from 23 August 2017 to 11 April 2019. In these vehicles, the regenerative brakes could fail such that the friction brakes may not respond as quickly as required – this could increase stopping distances, posing a hazard for vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2019/17575.

2018-23 Jaguar i-Pace: thermal overload in battery pack

In June 2023, recall campaign H441 was issued for 2017-23 Jaguar i-Pace vehicles. Due to a software issue, some vehicles may experience a thermal overload in the high-voltage battery pack assembly. If this occurred, vehicle occupants may notice smoke or fire emanating from underneath the vehicle, which posed a risk of injury to vehicle occupants, other road users and bystanders, and a risk of property damage. For this recall, the Jaguar dealer was to update the Battery Energy Control Module (BECM) software that monitored the operational status of the high-voltage battery pack – this would provide: 1) an enhanced level of driver warnings if the high-voltage battery exhibited symptoms which may lead to thermal overload; and 2) temporarily limit battery charging capacity to 75% if such risk existed. For the VINs of the recalled vehicles, please see REC-005700.

In November 2023, this recall campaign was extended for 2018-23 Jaguar i-Pace vehicles. For the VINs of the vehicles in this extended recall, please see REC-005812.

2020-22 Jaguar i-Pace: high voltage coolant heater (HVCH) defect

In August 2023, recall campaign H448 was issued for 2020-22 Jaguar i-Pace vehicles. Due to a manufacturing defect, the high voltage coolant heater (HVCH) may not operate as intended. If this occurred, the driver may not be able to defrost the windscreen and this could impair visibility. As such, the vehicle was not compliant with Australian Design Rule (ADR) 42/05, Demisting of Windscreen. Furthermore, reduced visibility could increase the risk of a collision and injury to vehicle occupants and other road users. To fix, the high high voltage coolant heater was to be replaced by a Jaguar Land Rover authorised dealer. For the VINs of the recalled vehicles, please see REC-005744.

2023 Jaguar i-Pace: crack in body floor pan

In January 2024, recall campaign H462 was issued for 2023 Jaguar i-Pace vehicles. Due to a manufacturing defect, there may be a crack in the body floor pan. This crack could wide over time and this could affect the seat anchorages. If the seat anchorage did not perform as intended in a collision, it could increase the risk of injury to vehicle occupants. Under this recall, the floor pan was to be repaired if cracked. For the VINs of the recalled vehicles, please see REC-005886.

2018-20 Jaguar i-Pace: thermal overload and vehicle fire risk

In February 2024, recall campaign H471 was issued for 2018-20 Jaguar i-Pace vehicles, though this was a renotification of REC-005700. Due to an incorrect service diagnostic tool and software update, the recalled vehicles continued to have the safety defect of the previous recall. As a result, these vehicles may experience a thermal overload which could cause a vehicle fire. Occupants may therefore notice smoke or fire emanating from underneath the vehicle. A vehicle fire posed a risk of serious injury to vehicle occupants, other road users, bystanders and/or property damage. To fix, a Jaguar dealer was to provide an update to the Battery Energy Control Module (BECM) software using the correct service diagnostic tool and software. For the VINs of the recalled vehicles, please see REC-005902.


Problems and faults: Jaguar i-Pace

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Jaguar i-Pace

No information regarding common problems and faults for the Jaguar i-Paceis currently available.


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