Recalls: Jaguar X350 XJ
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Jaguar X350 XJ
- In January 2004, a recall was issued for automatic Model Year 2003 Jaguar X350 XJ vehicles for a condition in which, when the vehicle was stationary and with ‘Drive’ selected, the gearbox – without indication or warning – would select ‘Reverse’ due to insufficient oil pressure in the gearbox and/or a sticking valve within the gearbox (PRA 2004/6743).
- In October 2004, a recall was issued for Model Year 2004 Jaguar X350 XJ vehicles fitted with a space saver spare wheel in the VIN range G31346 to G32734. For these vehicles, the speed restriction label on the space saver wheel needed to be replaced due to poor adhesion of the label to the wheel (PRA 2004/7275).
- In February 2006, a recall was issued for MY 2005 and MY2006 Jaguar X350 XJ models fitted with a sunroof due to incorrect manufacture of the sunroof glass; it was possible that a door closure, collision or operation of the sunroof could cause the glass to shatter (PRA 2006/8346).
- In March 2006, a recall was issued for Jaguar X350 XJ models fitted with 20-inch Michelin tyres due to partial separation of certain components of the tyre’s sidewall which could potentially lead to rapid pressure loss in the tyre (PRA 2006/8402).
- In March 2007, a recall was issued for 2006 to 2008 model year Jaguar XJ vehicles that had 2.7-litre turbo-diesel engines. When these vehicles were predominantly used for short journeys with a slow driving style and light throttle application, excessive soot and hydrocarbons may become trapped in the Diesel Particulate Filter (DPF). As a result, the DPF may exhibit smoke and/or fire from the underside of the vehicle, flames emanating from within the rear exhaust tailpipe or an orange glow from the underside of the vehicle (PRA 2007/9140).
- In July 2009, a recall was issued for certain 2003-04 Jaguar XJ models in the VIN range G0001 to G27878 due to possible corrosion of the brake pipes at the junction between the twin under floor pipes and the rear cross member pipes. This corrosion could lead to loss of the mechanical integrity of one or both of the pipes, resulting in extended brake pedal travel, reduced braking performance and display of the ‘fluid level low’ warning light. If both pipes lost integrity simultaneously, complete loss of the service brakes would result (PRA 2009/10902).
Problems and faults: Jaguar X350 XJ
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Jaguar X350 XJ: rough idle/restricted performance
In June 2005, Jaguar issued technical bulletin XJ303-08 for 2004 model year Jaguar XJ vehicles with VINs in the range G00001 to G33756. These vehicles may exhibit rough idle, restricted performance and harsh transmission shifts; Diagnostic Trouble Codes (DTCs) P0174, P0171, P0301 to P0308, P1316 and P1582 may also be stored in the Engine Control Module (ECM). To fix, a new air cleaner outlet pipe clip was to be installed; a transmission adaptation procedure was also to be performed.
Jaguar X350 XJ: DTCs P050B-85, P0131 or P0151
In February 2006, Jaguar issued amended technical bulletin XJ303-13 for 2006 model year Jaguar XJ vehicles with VINs in the range G49701 to H01992. In these vehicles, the driver may experience:
- Illumination of the Malfunction Indicator Lamp (MIL);
- Poor drivability, such as idle quality and hesitation; and,
- Poor air conditioning performance at high ambient temperatures.
The engine control module may also store diagnostic trouble codes (DTCs) P050B-85 (cold start monitor) or P0131 and P0151 (upstream heated oxygen sensor circuit low voltage).
Due to water droplets in the exhaust system, the upstream heated oxygen sensor may experience sudden variations in temperature. According to the service bulletin, software calibration/sensor compatibility could result in the above DTCs being logged and the above symptoms.
To fix,
- For VINs G49701 to G50786, new sensors (C2P8810) were to be installed and the engine control module (ECM) and transmission control module (TCM) calibrations updated; and,
- For VINs H00001 to H01992, only the ECM and TCM calibrations were to be updated.
Jaguar X350 XJ: squawk noises on gearshifts
In December 2007, Jaguar issued technical bulletin JTB00070 version 1 for 2004-05 model year Jaguar X350 XJ vehicles with VINs in the range G00442 to G49700. In these vehicles, the driver may hear a squawk noise from the automatic transmission when changing into third gear; the noise may also occur on kick-down from fourth to third and sixth to third gears. A squawk or chirp noise can also be heard when changing from third to fourth gear at 50 per cent throttle. According to the technical bulletin, the likely cause of these noises is that the ‘E’ clutch sticks and releases when engaging and disengaging gear. To fix, one litre of an additive (C2C 37157) should be injected into the transmission using a syringe.
Jaguar X350 XJ: replace torque converter
In August 2003, Jaguar issued technical bulletin XJ307-01 for 2004 model year:
- Jaguar XJ8 vehicles with VINs in the range G00442 to G01790; and,
- Jaguar XJR vehicles with VINs in the range G00442 to G05142.
In these vehicles, the malfunction indicator lamp (MIL) may illuminate and diagnostic trouble code (DTC) P0741 (torque converter clutch stuck open) may be logged in the transmission control module (TCM) and engine control module (ECM). The service bulletin attributed this condition to a fault with the clutch lining of the torque converter; a modified torque converter was introduced to resolve this concern.
Jaguar X350 XJ: ZF 6HP26 clunk/knock when downshifting
In June 2004, Jaguar issued amended technical bulletin XJ307-02 for 2004 model year:
- Jaguar XJ8 vehicles with VINs in the range G00442 to G23484; and,
- Jaguar XJR vehicles with VINs in the range G00442 to G22915.
In these vehicles, the driver may experience a driveline clunk/knock when changing from reverse to drive, and while downshifting from fifth to fourth or second to first when the vehicle is slowing. A modified transmission output shaft flange and seal was released to address this concern.
Jaguar X350 XJ: harsh gearshifts
In February 2005, Jaguar issued technical bulletin XJ307-06 for 2004 model year Jaguar XJ vehicles with VINs in the range G00442 to G13694. In these vehicles, the driver may experience harsh gearshifts, particularly 3-2, 2-1 roll out and 1-2 up-shifts. These harsh gearshifts may be caused by the adaptive shift strategy drifting over time, causing higher than normal clutch pressures. To fix, the transmission adaptations were to be cleared and the transmission control module (TCM) and engine control module (ECM) to be reconfigured with software release JTP 759 CD36.
Jaguar X350 XJ: ‘check engine’ light and DTC P050B
In July 2006, Jaguar issued technical bulletin XJ303-014 for 2006 model year Jaguar XJ vehicles with VINs in the range G49701 to H10011. In these vehicles, the ‘check engine’ Malfunction Indicator Lamp (MIL) may illuminate and cold-start emission Diagnostic Trouble Codes (DTCs) P050B-84 pr P050B-85 may stored in the Engine Control Module (ECM). According to the technical bulletin, this condition may be caused by an incorrect calibration between the cold start emission and engine coolant temperature. To fix, the engine control module was to be reconfigured.
Jaguar X350 XJ: power steering squeak
In August 2007, Jaguar issued technical bulletin JTB00055 for post-2004 model year Jaguar XJ vehicles with VINs after G00442. In some of these vehicles, a squeaking noise may be apparent from the power-assisted steering system when the steering wheel was rotated in either direction. According to the technical bulletin, the noise was caused by a seal inside the steering rack and could be transmitted through the steering column and steering wheel, making it difficult to diagnose.
To fix, a syringe was to be used to remove 50 ml of steering fluid from the power steering fluid reservoir (and filter mesh on X350 XJ and S-Type vehicles). Furthermore, the power steering fluid reservoir was then to be replenished with 50 ml of a fluid additive (C2S 48887). For more information on the subsequent heating and cycling procedure, please refer to the technical bulletin.
Jaguar X350 XJ: buzzing/knocking noise after ignition ‘on’
In June 2004, Jaguar issued technical bulletin XJ100-03 for 2004 model year Jaguar XJ vehicles with VINs in the range G00442 to G27835. In these vehicles, a buzzing/knocking noise may be heard when the ignition is switched ‘ON’ or just after the engine had started. This could be caused by the radar scanner within the adaptive speed control module hitting its end stops. To fix, a revised adaptive speed control – which contained a contactless potentiometer and a new internal actuator – was released.
Jaguar X350 XJ: creaking noise under light braking
In October 2005, Jaguar issued technical bulletin XJ206-04 for post-2006 model year Jaguar XJ vehicles with VINs after G49701. In these vehicles, a creaking noise may be heard from the front brakes during light braking applications that are performed at slow speeds and the steering is being manoeuvred. The noise can also be heard when coming to rest with the light or medium braking and the steering wheel in the straight-ahead position. According to the technical bulletin, this noise was caused by interference between the front brake calliper and brake pad anchor bracket. For information on the repair procedure, please refer to the technical bulletin.
Jaguar X350 XJ: flat battery
In January 2005, Jaguar issued amended technical bulletin XJ419-04 for 2004-05 model year Jaguar XJ vehicles with VINs in the range G00001 to G47989. In some these vehicles, the battery may go flat if the vehicle has been unused for a few days – this may be due to either the Rear Electronic Module (REM) or Front Electronic Module (FEM) ‘waking up’ and powering the complete vehicle electrical system. This would result in the quiescent drain increasing for a period of approximately 40 minutes after which the electrical system would re-enter sleep mode. For more information, please refer to the technical bulletin.
Jaguar X350 XJ: constant battery drain
In July 2006, Jaguar issued Service Action S724 for 2006 model year Jaguar XJ vehicles with VINs in the range G44575 to H08247. In these vehicles, if the ignition was turned to ‘OFF’ when the brake pedal was applied, the Instrument Pack (IPK) would send a contact SCP network message ‘brake lights off’ to the Rear Electronic Module (REM). If the transition from ignition-to-auxiliary key position was less than 16 milliseconds, a code over-run would occur. The ‘stop all’ message command would execute before the ‘send brake’ message and prevented the IPK and REM from entering ‘sleep mode’, resulting in constant battery drain. To fix, a ‘link lead’ was to be installed to increase the ignition-to-auxiliary timing and prevent a code over-run.
Jaguar X350 XJ: remote control key fob doesn’t work
In October 2006, Jaguar issued technical bulletin S527 Revision 3 for 2004-06 Jaguar X350 XJ vehicles with VINs in the range G27812 to H06969. In these vehicles, the remote control key fob may stop working due to static build-up upon the microprocessor housing. To fix, an anti-static foam pad was to be inserted into affected key fobs.
Jaguar X350 XJ: Brembo brake vibration
In January 2006, Jaguar issued technical bulletin XJ206-08 for 2004-05 model year Jaguar XJ vehicles with supercharged engines and VINs in the range G00442 to G45704. In these vehicles, the driver may experience a recurrence of vibration/shudder while braking, despite an earlier occurrence of the problem being resolved with replacement brake discs and brake linings.
Vibration/shudder while braking is not necessarily caused by brake disc run-out (also known as warped discs or out-of-roundness of the discs); it may also be caused by low levels of disc thickness (DTC) variation being present around the contact area of the brake disc. DTV is caused when a vehicle with moderate levels of brake disc run-out drives long distances with little braking activity. The installation angle of the replacement discs and the rubbing of the brake on the high areas of the rotating brake disc when the brakes are not applied cause the DTV. The incorrect installation angle may be due to contamination between the brake disc mounting surface and the drive flange, or a combination of drive flange run-out and brake disc run-out.
Jaguar X350 XJ: fuel filler flap won’t open/close
In September 2005, Jaguar issued technical bulletin XJ310-04 for 2004-05 model year Jaguar XJ vehicles with VINs in the range G00442 to G40857. In these vehicles, the fuel filler flap may not open or close due to the release spring coming out of its position. To fix, a modified fuel filler flap release cable was to be installed.
2006-09 model year Jaguar X350/X357 XJ 4.2 V8: engine won’t start or stalls
In December 2012, Jaguar issued Technical Bulletin JTB00268NAS2 for 2006-09 model year Jaguar X350/X358 XJ vehicles that had 4.2-litre naturally aspirated V8 engines. According to the technical bulletin, the driver may experience difficulty in getting the engine to start (a ‘rough start’) or the engine may stall following a hot soak of 15-20 minutes (i.e. the engine had previously been running but had been off for 15-20 minutes). According to the technical bulletin, this could be caused by the fueling calibration not being ‘robust’ for 10 per cent ethanol fuel. To fix, the Engine Control Module (ECM) software was to be updated. The affected Jaguar X350/X358 XJ vehicles had serial numbers in the range G49701 to H30057.
Jaguar X350 XJ: Other problems and faults
- Squealing noises from the engine bay may be due to the accessory drive belt; an upgraded belt tensioner was subsequently released.
- The front parking sensors may provide false warnings due to dirt build-up on the sensors.
- For models fitted with a sunroof, the air deflector may come loose; new clips were subsequently released to fix this problem.
