Recalls

Recalls & faults: Kia XM Sorento (2012-14)

Recalls: Kia XM Sorento

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Kia XM Sorento

2013 Kia XM Sorento: connecting rod bearing wear

In June 2017, a recall was issued for 2013 Kia XM Sorento vehicles that had 2.4-litre petrol engines. Due to machining errors during the engine manufacturing process, the connecting rod bearings may experience premature wear. A worn connecting rod bearing would produce a cyclic knocking noise from the engine, cause the engine warning lamp to illuminate and/or cause the oil pressure warning lamp to illuminate. If these warnings were ignored and the vehicle continued to be driven, the bearing could fail and the vehicle could stall while in motion – this would pose an accident hazard to vehicle occupants and other road users. For the VINs of the recalled Kia XM Sorento vehicles, please see PRA 2017/16128.


Problems and faults: Kia XM Sorento

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

2013 model year Kia XM Sorento: delays in showing information in instrument cluster

In January 2014, Kia issued Technical Service Bulletin KCE12-92-E050-XM for 2013 model year Kia XM Sorento vehicles. This bulletin was issued for some vehicles where the instrument cluster may experience delays in showing the welcome symbol, key out or lamp indicator lights. For affected vehicles, the software for the Instrument Panel Module (IPM) was to be upgraded.

2013-14 model year Kia Sorento Diesel: variable idle after cold start

In January 2014, Kia Motors issued Technical Service Bulletin KCE13-14-E400-XM for 2013-14 model year Kia XM Sorento vehicles that had 2.2-litre ‘R’ diesel engines. According to the service bulletin, these Kia Sorento vehicles may have a variable idle after cold starts below 20 degrees Celsius. To fix, a software upgrade was to be applied.


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