Recalls: Mercedes-AMG C118 CLA 35 & CLA 45
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes-AMG C118 CLA-Class
Mercedes-Benz X118 CLA-Class Shooting Brake: eCall software
In November 2020, recall campaign RC2826/RC2826A was issued for Mercedes-AMG C118 CLA-Class vehicles that were available for sale in Australia from 3 April 2019 to 1 September 2020. In these vehicles, the software of the communication module for the emergency call system (‘eCall’) may have been incorrectly programmed. In the event of an emergency, it would not be possible for vehicle occupants to contact emergency services, either manually or automatically. To fix, the software was to be updated ‘over the air’ (OTA), such that there was no need to visit a dealership; owners would automatically receive a software update unless they objected to it. If owners did object, they would need to visit a dealership for a manual update instead. For the VINs of the recalled vehicles, please see PRA 2020/18593.
2020 Mercedes-AMG C118 CLA 45 S: spark plug failure
In June 2021, recall campaign RC2882 was issued for Mercedes-AMG C118 CLA 45 S vehicles that were available for sale in Australia from 3 February 2020 to 24 April 2020. The spark plugs in these vehicles may not meet specification and may therefore fail during regular use. If the spark plugs failed and parts entered the combustion chamber, this could lead to engine damage. Furthermore, an engine stall could occur; this would increase the risk of a collision and injury or death to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2021/19004.
2019 Mercedes-AMG C118 A-Class: unsecure crash sensor may delay airbag deployment
In August 2021, recall campaign RC2919 was issued for 2019 Mercedes-AMG C118 A-Class vehicles. The side crash sensors – which were used to determine when to deploy the airbags in the event of a collision – may not be secured correctly to the body of these vehicles. If the sensors were not properly secured, there may be a delay in triggering the airbag and this increased the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see REC-001691.
2019-20 Mercedes-AMG C118 CLA-Class: eCall system may not contact emergency services
In December 2021, recall campaign RC2932-RC2933 was issued for 2019-20 Mercedes-AMG C118 CLA-Class vehicles. Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. If this occurred, the automatic and manual emergency call function may not be available outside of the network coverage of certain providers. If the eCall system was deactivated, it would not be possible for vehicle occupants to contact emergency services in the event of an emergency (either manually or automatically). As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed and this could increase the risk of death if a serious injury had occurred. For this recall, no action was required by consumers since the software would be updated ‘over the air’ (i.e. without requiring a workshop visit). For the VINs of the recalled vehicles, please see REC-004979.
2019-20 Mercedes-AMG C118 CLA-Class: emergency call may not contact emergency services
In April 2022, recall campaign RC2957 was issued for 2019-20 Mercedes-AMG C118 CLA-Class vehicles. Due to a software issue, the automatic network search of the emergency call system (‘eCall’) communication module may be deactivated. If the eCall system was deactivated, it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically, in the event of an emergency. As a result, emergency vehicles may not be directed to the affected vehicle or may be delayed; this could increase the risk or severity of injury. For the VINs of the recalled vehicles, please see REC-005401.
2020 Mercedes-AMG C118 CLA-Class: fuel feed hose leak
In September 2022, recall campaign RC3065 was issued for 2020 Mercedes-AMG C118 CLA-Class vehicles. Due to a manufacturing defect, the fuel feed hose could chafe and cause a fuel leak in the engine compartment – this could result in a vehicle fire that posed a risk to vehicle occupants, other road users and bystanders. For the VINs of the recalled vehicles, please see REC-005513.
2022 Mercedes-AMG C118 CLA 45: tyres may not meet specifications
In May 2023, recall campaign RC3135 was issued for 2022 Mercedes-AMG C118 CLA 45 vehicles. For these vehicles, the tyres may not meet manufacturing specifications and the tyre could deflate. If the tyre lost air pressure suddenly, the driver may lose control of the vehicle and this increased the risk of injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-005683.
Problems and faults: Mercedes C118 CLA 35 & CLA 45
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Problems and faults: Mercedes-AMG C118 CLA-Class
No information regarding common problems and faults for the Mercedes-AMG C118 CLA-Classis currently available.
