Recalls

Recalls & faults: Mercedes-AMG W166 GLE (2015-on)

Recalls: Mercedes-AMG W166 GLE 43 and GLE 63

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes-AMG W166 GLE 43 and GLE 63

2015 Mercedes-AMG W166 GLE 63: windscreen wipers may not work

In November 2015, a recall was issued for Mercedes-Benz W166 GLE vehicles that were available for sale from 1 February 2015 to 30 October 2015. In these vehicles, the battery cable may be incorrectly positioned and may contact the wiper arm – if this occurred, the resulting short circuit may prevent the wipers from working. Non-functioning wipers could impair visibility, posing a hazard to the driver and other road users (PRA 2015/15053).

2015-16 Mercedes-AMG W166 GLE 63: front passenger airbag may not deploy

In December 2016, a recall was issued for Mercedes-AMG W166 GLE 63 vehicles that were available for sale in Australia from 1 June 2015 to 31 March 2016. In these vehicles, incorrect software coding within the front passenger seat occupancy recognition control unit could result in the airbag system not recognising an occupant in the front passenger seat. In the event of a collision, the front passenger airbag may therefore not deploy and the risk of injury to the occupant would be increased (PRA 2016/15819).

2015-16 Mercedes-AMG W166 GLE Class: loss of power steering assistance

In August 2017, a recall was issued for Mercedes-AMG W166 GLE Class vehicles that were available for sale from 1 October 2015 to 1 August 2016. Due to an insufficiently sealed connector, moisture could enter the electric power steering control unit and interfere with signal transmission – this could cause a loss of power steering assistance and increase the risk of a collision. To fix, the connector was to be replaced (PRA 2017/16263).

2015-17 Mercedes-AMG W166 GLE: engine may turn off and not automatically restart

In October 2017, a recall was issued for Mercedes-AMG W166 GLE vehicles that were available for sale from 30 June 2015 to 29 June 2017. In these vehicles, the engine may turn off when the vehicle was travelling at a low speed and the brakes were applied (e.g. when braking for a traffic light). Also, after an ECO start, the engine may turn off again if the vehicle was accelerated slowly under a high load. In such cases, the engine may not restart automatically and would have to be restarted manually, potentially posing a hazard and increasing the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2017/16343.

2018 Mercedes-AMG W166 GLE: reduction in rear braking and increased brake pedal travel

In August 2018, recall campaign RC2555 was issued for Mercedes-AMG W166 GLE vehicles that were available for sale in Australia from 1 May 2018 to 23 August 2018. In these vehicles, hydrogen may have become embedded in the material of the pistons of a certain batch of brake callipers. This hydrogen could leak from the pistons and enter the hydraulic components of the rear axle brake and cause ‘compressibility’. As a result, the braking power of the rear wheels could be impaired and brake pedal travel could be extended. For the VINs of the recalled vehicles, please see PRA 2018/16989.

2015-16 Mercedes-AMG W166 GLE: fire hazard from oil contacting exhaust system

In September 2018, a recall was issued for Mercedes-AMG W166 GLE vehicles that were available for sale in Australia prior to 31 August 2016. Under ‘dynamic operating conditions’, oil foam could develop in the system’s oil reservoir if oil was below the minimum level. This could cause oil to escape via the ventilation bores in the cap of the reservoir and escaping oil could spray onto hot components parts of the exhaust system and cause a fire. For the VINs of the recalled vehicles, please see PRA 2018/16986.


Problems and faults: Mercedes-AMG W166 GLE 43 & 63

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Mercedes-AMG W166 GLE 43 and GLE 63

No troubleshooting information is currently available for the Mercedes-AMG W166 GLE 43 and GLE 63.


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