Recalls

Recalls & faults: Mercedes-AMG W213 E 43 and E 63 (2017-on)

Recalls: Mercedes-AMG W213 E 43 and E 63

Overview

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes-AMG W213 E-Class Sedan

2016 Mercedes-AMG W213 E-Class: windscreen wipers could stop working

In February 2017, a recall was issued for Mercedes-AMG E-Class vehicles that were available for sale in Australia from 1 April 2016 to 31 August 2016. In these vehicles, the electrical wiring harness for the front windscreen wiper motor had not been routed correctly. Due to movement of the windscreen wiper linkage, the electrical wiring harness could be damaged and cause the wiper motor to fail. If the windscreen wipers failed while the vehicle was being driven, the driver’s visibility would be impaired and the risk of a collision would be increased (PRA 2017/15944).

2016 Mercedes-AMG W213 E-Class: front passenger airbag may not deploy

In March 2017, a recall was issued for Mercedes-AMG W213 E-Class vehicles that were available for sale in Australia from 1 April 2016 to 30 September 2016. In these vehicles, the seat occupancy control unit for the front passenger seat may not have been installed according to specifications. As such, the pressure hose on the control unit of the front passenger seat could kink and cause the control unit not to recognise that the seat was occupied. In the event of a collision, this would result in the front passenger airbag not deploying, thereby increasing the risk of injury (PRA 2017/15975).

Mercedes-AMG W213 E-Class: right rear seatbelt tensioner may not deploy

In October 2017, a recall was issued for Mercedes-AMG W213 E-Class vehicles that were available for sale in Australia from 30 September 2016 to 30 January 2017. In these vehicles, the right (driver’s side) rear seatbelt tensioner may not deploy – this could increase the risk of injury to the rear passenger if the vehicle was involved in a collision. For the VINs of the recalled vehicles, please see PRA 2017/16386.

2017-18 Mercedes-AMG W213 E 63: front seat welding may fail

In July 2018, a recall (campaign number RC2506) was issued for Mercedes-AMG W213 E 63 vehicles that were available for sale from 1 October 2017 to 31 March 2018. In the driver and front passenger seats, the laser welding between the backrest member and backrest fitting may not comply with specifications and may not withstand required load values. As a result, the fitting could detach from the backrest member and cause injury to the front seat occupants. For the VINs of the recalled vehicles, please see PRA 2018/16895.

2017-18 Mercedes-AMG W213 E-Class Sedan: active bonnet may not function

In October 2018, recall campaign RC2569 was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale in Australia from 10 April 2017 to 11 January 2018. These vehicles had an ‘active bonnet’ which, in the event of a pedestrian collision, was intended to rise to create clearance over hard structures in the engine compartment. In these vehicles, however, the pedestrian may not be detected and the mechanism to raise the bonnet may not work as intended – this increased the risk of injury to the pedestrian. For the VINs of the recalled vehicles, please see PRA 2018/17094.

2017-18 Mercedes-AMG W213 E-Class: front passenger airbag may not deactivate for child seat

In December 2018, a recall was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale from 2 October 2017 to 29 June 2018. If a child seat was installed in the front passenger seat, it was possible that the front passenger airbag might not be switched off as intended and could be triggered in the event of a collision – this increased the risk of injury for a child in a rearward-facing child seat. For the VINs of the recalled vehicles, please see PRA 2018/17209.

2016 Mercedes-AMG W213 E-Class: airbags may deploy without collision

In April 2019, recall campaign RC2582 was issued for Mercedes-AMG W213 E-Class vehicles that were available for sale in Australia from 2 May 2016 to 28 October 2016. During assembly, the air conditioner housing may have collided with the airbag control unit, thereby damaging the airbag control unit. The functioning of the control unit may therefore be impaired and this could lead to inadvertent deployment of the airbags – this posed an injury risk for vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2019/17474.

2019 Mercedes-AMG W213 E-Class Sedan: oil leak and fire hazard

In June 2019, recall campaign RC2675 was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale from 4 February 2019 to 29 March 2019. In these vehicles, incorrect screws may have been used for the exhaust gas turbocharger oil return line and the crankcase. The exhaust gas turbocharger oil return feed line could therefore leak oil which, if it came into contact with hot components, posed a fire hazard. For the VINs of the recalled vehicles, please see PRA 2019/17600.

2018 model year Mercedes-AMG W213 E-Class: steering may lock

In June 2019, recall campaign RC2654 was issued for 2018 model year Mercedes-AMG W213 E-Class vehicles that were available for sale from 1 March 2018 to 30 August 2019. Lock nuts with possible production deviations may have been installed in the steering system of certain vehicles. These particular locknuts could break and cause the steering to lock, thereby increasing the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17539.

2019 Mercedes-AMG W213 E-Class: radar sensor control unit failure

In August 2019, recall campaign RC2707 was issued for Mercedes-AMG W213 E-Class vehicles that were available for sale in Australia from 1 March 2019 to 30 July 2019. Due to an error in the active brake assist software, one of the radar sensor control units may fail. If the radar sensor control unit failed, the ‘Active Brake Assist’ function may not activate and this increased the risk of a collision and injury to both vehicle occupants and other road users. To fix, the software for the radar sensor control unit was to be updated. For the VINs of the recalled vehicles, please see PRA 2019/17768.

2018-19 Mercedes-AMG W213 E-Class: oil lines could leak

In March 2020, recall campaign RC2764 was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale in Australia from 1 August 2018 to 30 April 2019. In these vehicles, materials used in the oil lines may not meet the correct specifications – this could result in oil leakages while the vehicle was in operation. If a leak occurred, oil could come into contact with hot components of the vehicle and cause a fire – this posed a risk of serious injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18261.

2018-19 Mercedes-AMG W213 E-Class Sedan: front seatbelt buckle housings

In July 2020, recall campaign RC27650 was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale in Australia from 1 August 2018 to 29 March 2019. In these vehicles, the front seatbelt buckle housings may not have been correctly manufactured. As a result, a correctly-fastened seatbelt may be detected as not fastened – this would cause the seatbelt warning light to remain illuminated and a warning tone would sound when the vehicle was being driven. In the event of a collision, neither of the vehicle’s seatbelt tensioning systems would be activated – this increased the risk of injury to occupants in the event of a collision. For the VINs of the recalled vehicles, please see PRA 2020/18344.

2020 Mercedes-AMG W213 E-Class Sedan: backrest lock may fail

In August 2020, recall campaign RC2797 was issued for Mercedes-AMG W213 E-Class Sedans that were available for sale in Australia from 1 March 2020 to 30 June 2020. If the cargo area was loaded and a collision occurred, the cargo could strike the backrest of the left rear seat, causing the backrest lock to fail. If this occurred, the risk of injury to vehicle occupants – particularly in the left rear seat – would be increased. For the VINs of the recalled vehicles, please see PRA 2020/18488.


Problems and faults: Mercedes-AMG W213 E 43 and E 63

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Mercedes-AMG W213 E 43 and E 63

No troubleshooting information is currently available for the Mercedes-AMG W213 E 43 and E 63 sedans.


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