Recalls

Recalls & faults: Mercedes-Benz S213 E-Class All-Terrain (2017-20)

Recalls: Mercedes-Benz S213 E-Class All-Terrain

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes-Benz S213 E-Class All-Terrain

2017-18 Mercedes-Benz S213 E-Class All Terrain: active bonnet may not function

In October 2018, recall campaign RC2569 was issued for Mercedes-Benz S213 E-Class All Terrain vehicles that were available for sale in Australia from 10 April 2017 to 11 January 2018. These vehicles had an ‘active bonnet’ which, in the event of a pedestrian collision, was intended to rise to create clearance over hard structures in the engine compartment. In these vehicles, however, the pedestrian may not be detected and the mechanism to raise the bonnet may not work as intended – this increased the risk of injury to the pedestrian. For the VINs of the recalled vehicles, please see PRA 2018/17094.

2017 Mercedes-Benz S213 E-Class All-Terrain: fuel leak

In November 2018, recall campaign RC2592 was issued for 2017 Mercedes-Benz S213 E-Class All-Terrain vehicles that had 2.0-litre OM654 diesel engines and were available for sale prior to 29 December 2017. In these vehicles, a diesel fuel line may have been incorrectly routed and this could cause it to chafe against nearby components. Chafing may cause a diesel fuel leak which, in turn, could cause the vehicle to stop sporadically – this could pose a collision risk for vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2018/17182.

2017-18 Mercedes-Benz S213 E-Class All-Terrain: front passenger airbag may not deactivate for child seat

In December 2018, a recall was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale from 2 October 2017 to 29 June 2018. If a child seat was installed in the front passenger seat, it was possible that the front passenger airbag might not be switched off as intended and could be triggered in the event of a collision – this increased the risk of injury for a child in a rearward-facing child seat. For the VINs of the recalled vehicles, please see PRA 2018/17209.

2018 Mercedes-Benz S213 E-Class All-Terrain: side spoiler could detach

In March 2019, recall campaign RC2640 was issued for 2018 model year Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 August 2018 to 31 August 2018. For these vehicles, the right hand side spoiler on the rear-end door may not have been tightened according to specifications. The side spoiler could therefore detach from the vehicle while it was being driven – this posed a hazard for other road users. For the VINs of the recalled vehicles, please see PRA 2019/17385.

2018 model year Mercedes-Benz S213 E-Class All-Terrain: steering may lock

In June 2019, recall campaign RC2654 was issued for 2018 model year Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale from 1 March 2018 to 30 August 2019. Lock nuts with possible production deviations may have been installed in the steering system of certain vehicles. These particular locknuts could break and cause the steering to lock, thereby increasing the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17539.

2019 Mercedes-Benz S213 E-Class All-Terrain: radar sensor control unit failure

In August 2019, recall campaign RC2707 was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 March 2019 to 30 July 2019. Due to an error in the active brake assist software, one of the radar sensor control units may fail. If the radar sensor control unit failed, the ‘Active Brake Assist’ function may not activate and this increased the risk of a collision and injury to both vehicle occupants and other road users. To fix, the software for the radar sensor control unit was to be updated. For the VINs of the recalled vehicles, please see PRA 2019/17768.

2017-19 Mercedes-Benz E-Class All-Terrain: rear spoiler could detach

In October 2019, recall campaign RC2721 was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 March 2017 to 29 January 2019. In certain vehicles, the screws for the rear tailgate spoiler may not have been tightened to specification. The rear spoiler could therefore detach from the vehicle at higher speeds and this posed a hazard for road users. For the VINs of the recalled vehicles, please see PRA 2019/17839.

2018-19 Mercedes-Benz S213 E-Class All-Terrain: oil lines could leak

In March 2020, recall campaign RC2764 was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 August 2018 to 30 April 2019. In these vehicles, materials used in the oil lines may not meet the correct specifications – this could result in oil leakages while the vehicle was in operation. If a leak occurred, oil could come into contact with hot components of the vehicle and cause a fire – this posed a risk of serious injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18261.

2018-19 Mercedes-Benz S213 E-Class All-Terrain: front seatbelt buckle housings

In July 2020, recall campaign RC27650 was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 August 2018 to 29 March 2019. In these vehicles, the front seatbelt buckle housings may not have been correctly manufactured. As a result, a correctly-fastened seatbelt may be detected as not fastened – this would cause the seatbelt warning light to remain illuminated and a warning tone would sound when the vehicle was being driven. In the event of a collision, neither of the vehicle’s seatbelt tensioning systems would be activated – this increased the risk of injury to occupants in the event of a collision. For the VINs of the recalled vehicles, please see PRA 2020/18344.

2020 Mercedes-Benz S213 E-Class All-Terrain: backrest lock may fail

In August 2020, recall campaign RC2797 was issued for Mercedes-Benz S213 E-Class All-Terrain vehicles that were available for sale in Australia from 1 March 2020 to 30 June 2020. If the cargo area was loaded and a collision occurred, the cargo could strike the backrest of the left rear seat, causing the backrest lock to fail. If this occurred, the risk of injury to vehicle occupants – particularly in the left rear seat – would be increased. For the VINs of the recalled vehicles, please see PRA 2020/18488.

2020 Mercedes-Benz S213 E-Class All-Terrain: delayed operation of airbags

In September 2021, recall campaign RC2935 was issued for 2020 Mercedes-Benz S213 E-Class All-Terrain vehicles. The electrical connectors of the side crash sensors may not meet manufacturing specifications in these vehicles. If the sensors did not operate as designed, it may result in delayed deployment of the airbags, thereby increasing the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see REC-004958.

2018-20 Mercedes-Benz S213 E-Class All-Terrain: eCall system may not contact emergency services

In December 2021, recall campaign RC2932-RC2933 was issued for 2018-20 Mercedes-Benz S213 E-Class All-Terrain vehicles. Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. If this occurred, the automatic and manual emergency call function may not be available outside of the network coverage of certain providers. If the eCall system was deactivated, it would not be possible for vehicle occupants to contact emergency services in the event of an emergency (either manually or automatically). As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed and this could increase the risk of death if a serious injury had occurred. For this recall, no action was required by consumers since the software would be updated ‘over the air’ (i.e. without requiring a workshop visit). For the VINs of the recalled vehicles, please see REC-004979.

2017-20 Mercedes-Benz S213 E-Class All-Terrain Diesel: fire hazard

In January 2022, recall campaign RC2978 was issued for 2017-21 Mercedes-Benz S213 E-Class All-Terrain vehicles that had OM654 or OM6546 diesel engines. In these vehicles, a leak could develop between the coolant pump and the vacuum circuit, such that coolant could enter the vacuum circuit. If this occurred, there would be an increase in the temperature of those components and this could result in a vehicle fire, thereby increasing the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see REC-005039.

2018-20 Mercedes-Benz S213 E-Class All-Terrain: emergency call may not contact emergency services

In April 2022, recall campaign RC2957 was issued for 2018-20 Mercedes-Benz S213 E-Class All-Terrain vehicles. Due to a software issue, the automatic network search of the emergency call system (‘eCall’) communication module may be deactivated. If the eCall system was deactivated, it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically, in the event of an emergency. As a result, emergency vehicles may not be directed to the affected vehicle or may be delayed; this could increase the risk or severity of injury. For the VINs of the recalled vehicles, please see REC-005401.

2017-18 Mercedes-Benz S213 E220D All Terrain: timing chain failure

In May 2022, recall campaign RC3021 was issued for 2017-18 Mercedes-Benz S213 E220D All-Terrain vehicles. Due to a manufacturing defect, the timing chain may wear prematurely and break. If this occurred, the vehicle would experience a sudden loss of power. This condition would increase the risk of a collision and injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-005446.

2018-20 Mercedes-Benz S213 E-Class All-Terrain: potential short-circuit and fire

In September 2022, recall campaign RC3066 was issued for 2018-22 Mercedes-Benz S213 E-Class All-Terrain vehicles. Due to a manufacturing defect, the transmission wiring harness may be damaged. This damage could allow moisture into the wiring harness, which could cause a short circuit and vehicle fire. A vehicle fire posed a risk of injury to vehicle occupants, other road users, bystanders and/or damage to property. For the VINs of the recalled vehicles, please see REC-005517.

2018-20 Mercedes-Benz S213 S-Class All-Terrain: 12 volt battery connections

In November 2022, recall campaign RC3089 was issued for 2018-22 Mercedes-Benz S213 E-Class All-Terrain vehicles. Due to a manufacturing defect, the electrical connections for the 12 volt battery in the boot may detach in the event of a collision. As a result, the eCall, seat adjustment, hazard warning lights and the automatic remote vehicle unlocking functions may not operate as intended. If the eCall system was deactivated, it would not be possible for vehicle occupants to connect with emergency services, either manually or automatically. Separately, it may not be possible to unlock and/or start the vehicle. For the VINs of the recalled vehicles, please see REC-005570.


Problems and faults: Mercedes-Benz S213 E-Class All-Terrain

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Mercedes-Benz S213 E-Class All-Terrain: problems and faults

No information regarding common problems and faults for the Mercedes-Benz S213 E-Class All-Terrain is currently available.


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