Recalls: Mercedes-Benz V167 GLE-Class
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes-Benz V167 GLE-Class
2019 Mercedes-Benz V167 GLE-Class: leaking air conditioning hoses
In August 2019, a recall was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale from 1 February 2019 to 9 August 2019. In these vehicles, the air conditioning drain hoses may not have been installed correctly and this could result in condensation leaking into the vehicle’s interior – this could cause various electrical function errors such as:
- automatic emergency call (eCall) may fail;
- the vehicle may not unlock;
- the vehicle may not start;
- electrical wiring may short circuit (this posed a fire hazard); and,
- active engine-limp-home mode may fail.
Furthermore, other electrical function errors increased the risk of a collision and injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2019/17767.
2019 Mercedes-Benz V167 GLE-Class: radar sensor control unit failure
In August 2019, recall campaign RC2707 was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale in Australia from 1 March 2019 to 30 July 2019. Due to an error in the active brake assist software, one of the radar sensor control units may fail. If the radar sensor control unit failed, the ‘Active Brake Assist’ function may not activate and this increased the risk of a collision and injury to both vehicle occupants and other road users. To fix, the software for the radar sensor control unit was to be updated. For the VINs of the recalled vehicles, please see PRA 2019/17768.
2019 Mercedes-Benz V167 GLE-Class: potential fuel leak
In September 2019, recall campaign RC2715 was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale in Australia from 20 May 2019 to 17 July 2019. In these vehicles, the joint between the fuel filler neck and the fuel tank may not be adequately sealed and this could result in a fuel leak. Fuel leakage posed an accident or injury risk to other road users; if the fuel came into contact with hot exhaust parts, there was also a fire risk. For the VINs of the recalled vehicles, please see PRA 2019/17813.
2019 Mercedes-Benz V167 GLE-Class: rear door window trim could detach
In November 2019, recall campaign RC2734 was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale in Australia from 1 February 2019 to 1 November 2019. In these vehicles, the attachment of the trim divider at the rear door windows might not meet specification. The trim divider may therefore separate from the vehicle while driving and this posed a risk of injury to other road users. For the VINs of the recalled vehicles, please see PRA 2019/17976.
2019 Mercedes-Benz V167 GLE 300 d 4MATIC: rear side airbag may not deploy
In July 2020, recall campaign RC2779 was issued for Mercedes-Benz V167 GLE 300 d 4MATIC vehicles that were available for sale in Australia from 11 February 2019 to 5 April 2019. In these vehicles, the wiring harness for the right seat of the second seat row may be damaged if the seat was moved along the guide rail. For vehicles equipped with rear side airbags, the side airbag for this seat may not deploy as intended and the driver may not be informed if the seat occupant had not fastened their seatbelt. If the side airbag did not deploy properly, there was increased risk of serious injury or death to vehicle occupants in the event of a collision. For the VINs of the recalled vehicles, please see PRA 2020/18393.
2019-20 Mercedes-Benz V167 GLE-Class: rear cross member could detach
In July 2020, recall campaign RC2786 was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale in Australia from 1 November 2019 to 31 March 2020. In these vehicles, the strength of the weld seams on the cross member for the rear bumper may not meet the required specification. If the rear towing eye was being used to winch the vehicle onto a tow truck, cracks may occur in the weld seams and the rear cross member may detach from the vehicle – this increased the risk of a collision and the risk of injury for vehicle occupants and other road users. To fix, the rear bumper cross member was to be replaced. For the VINs of the recalled vehicles, please see PRA 2020/18414.
2019 Mercedes-Benz V167 GLE 300 with 4/5 zone climate control
In October 2020, recall campaign RC2798 was issued for Mercedes-Benz V167 GLE 300 vehicles that had four/five zone climate control and were available for sale in Australia from 1 February 2019 to 30 September 2019. In these vehicles, the side airbags may deploy with excessive force and may not meet the requirements of UN-R135 – this increased the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2020/18611.
2019-20 Mercedes-Benz V167 GLE-Class: rear seatbelt buckle
In December 2020, recall campaign RC2834 was issued for Mercedes-Benz V167 GLE-Class vehicles that were available for sale in Australia from 1 July 2019 to 23 November 2020. In these vehicles, the rear middle seatbelt buckle could be pushed under the seat cushion. If the passenger was not able to retrieve the buckle, it would not be possible to fasten the affected seatbelt. If a passenger did not fasten the seatbelt, the risk of injury or death in the event of a collision increased for that passenger and other vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2020/18719.
Problems and faults: Mercedes-Benz V167 GLE-Class
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Problems and faults: Mercedes-Benz V167 GLE-Class
No troubleshooting information is currently available for the Mercedes-Benz V167 GLE-Class.
