Recalls

Recalls & faults: Mercedes C204 C 63 AMG Coupe (2011-15)

Recalls: Mercedes C204 C 63 AMG Coupe

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes C204 C 63 AMG Coupe

2013 Mercedes C204 C 63 AMG: loss of steering control

In April 2017, a recall was issued for Mercedes-Benz C204 C-Class Coupe vehicles that were manufactured from 1 May 2013 to 31 May 2013. In these vehicles, the bolt which secured the steering coupling may not have been tightened correctly during manufacture. As a result, the steering coupling could detach from the steering shaft – this could cause a loss of steering control, posing a hazard for vehicle occupants and other road users (PRA 2017/16028).

2012-15 Mercedes C204 C 63 AMG: deployment of driver’s airbag

In February 2018, recall RC2437/A was issued for Mercedes-Benz C204 C 63 AMG Coupes that were available for sale in Australia from March 2012. If the steering column was not sufficiently grounded and the steering column switch was damaged or faulty, an electrostatic discharge could cause the driver’s airbag to deploy. If these conditions occurred, an airbag warning message in the instrument cluster display and a red airbag indicator lamp (signalling that the steering column module was damaged/faulty) would alert the driver. If the airbag deployed in the absence of a collision, it could injure and distract the driver. For the VINs of the recalled vehicles, please see PRA 2018/16572.

2008-11 ‘model year’ Mercedes-Benz C204 C 63 AMG: Takata airbag recall

In May 2018, recall RC2469 S2 was initiated for 2008-11 ‘model year’ Mercedes-Benz C204 C 63 AMG Coupes. In these vehicles, the front airbags contained propellant that could absorb moisture over time. In the event of a collision which triggered the airbag, the airbag could deploy too aggressively and the metal inflator housing could explode/rupture due to excessive internal pressure. If this occurred, metal fragments could be propelled through the airbag cushion and towards vehicle occupants – these fragments posed a risk of serious injury or fatality. For the VINs of the recalled vehicles, please see PRA 2018/16814.

2012 ‘model year’ Mercedes-Benz C204 C 63 AMG: Takata airbag recall

In October 2018, recall campaign RC2469 S4 was issued for 2012 ‘model year’ Mercedes-Benz C204 C 63 Coupes. These vehicles had Takata passenger airbags and, over time, propellant wafers inside the airbag could absorb moisture. In the event of airbag deployment, excessive pressure inside the metal airbag inflator housing could cause it to explode or rupture, such that metal fragments may be projected through the airbag and into the vehicle’s cabin. These metal fragments had the potential to cause serious injury or fatality. For the VINs of the recalled vehicles, please see PRA 2018/17006.


Problems and faults: Mercedes C204 C 63 AMG Coupe

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

M156 V8 engine (C 63 AMG): camshaft lobe and valve lifter wear

In a US class action – CEDRIC CHAN v. DAIMLER AG, MERCEDES-BENZ, MERCEDES-BENZ USA, LLC and MERCEDES-AMG GMBH – it was alleged that the combination of nodular cast iron camshafts and valve lifters made of 9310-grade steel resulted in premature wear of the M156 engine as a result of:

  • the soft camshaft metal, and/or
  • improper heat treating, and/or
  • improper camshaft offset.

Specifically, the camshafts were designed so that the lobes would contact the valve lifters. When the camshaft lobes experienced wear, the surface would become rough or scored and no longer make contact with the lifters with the same precision – this would cause the lifters to wear prematurely, demonstrated by a gouged ring in the top of the valve lifter. The gouged ring wear on the buckets also indicated that the buckets were not spinning as intended. The result of this premature wear would be serious engine failure.

Symptoms of camshaft lobe and valve lifter wear include rattling or clattering noises on start-up. In service bulletin S-B 05.20/20b (produced in 2009), Mercedes-Benz acknowledged the problem of camshaft and valve tappet wear. Ultimately, the class action did not proceed due to the plaintiffs’ lack of standing.

Wheels and tyres

The alloy wheels are susceptible to buckling over potholes and prone to kerb damage. With gentle driving, rear tyres for the C 63 AMG can be expected to last 15,000 kms; though this can be halved by aggressive driving.

Problems and faults: Mercedes C204 C 63 AMG Coupe

  • The engine may not restart after it has been running (i.e. heat soak), but restart once cooled – this may be due to a faulty control unit for the fuel pump.
  • Knocking noises from the engine bay during low speed manoeuvres such as parking may be due to problems with the hydro bushings; improved bushings were subsequently released.
  • Steering wobble at speed is most likely due to the steering rack bolts needing to be tightened.
  • A low oil warning when the oil level is sufficient may be due to a faulty oil level switch or software error.
  • The sunroof may not close automatically due to a faulty control module (located in the overhead console); if so, the control needs to be re-flashed.
  • The climate control air conditioning may not function properly if snow enters through the cowl; a revised cowl was subsequently released and could be retrofitted.


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