Recalls: Mercedes C217 S-Class Coupe AMG
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes C217 S-Class Coupe AMG
Mercedes-AMG C217 S 63: front seatbelts incorrectly fitted
In October 2015, a recall was issued for Mercedes-AMG C217 S 63 vehicles because the front seatbelts may have been incorrectly fitted during production. As a result, the locking behaviour of the belt could cause the seatbelt pre-tensioning system not to operate correctly such that the seatbelt may not restrain the occupant to its full capacity during an accident, thereby increasing the risk of injury (PRA 2015/14987).
2014-15 Mercedes-AMG C217 S 63: engine could stall
In November 2015, a recall was issued for the Mercedes-AMG C217 S 63 vehicles that were available for sale from 1 November 2014 to 30 September 2015. In these vehicles, software in the engine and transmission control units may cause the engine to stall when the vehicle is coasting to a stop – this may pose a hazard to the vehicle occupants and other road users (PRA 2015/15065).
2017-18 Mercedes-AMG C217 S 63 Coupe: Active Lane Keeping Assist
In October 2018, recall campaign RC2567 was issued for Mercedes-AMG C217 S 63 Coupes that were available for sale in Australia from 4 November 2017 to 23 February 2018. Camera software could malfunction such that the brakes would not be applied for the Active Lane Keeping Assist function in the case of an inadvertent lane change at speeds over 105 km/h. Steering wheel vibrations, however, would still warn of the lane change. Since the collision prevention function of the Active Lane Keeping Assist system was reduced, the risk of a collision was increased. For the VINs of the recalled vehicles, please see PRA 2018/17093.
2018-19 Mercedes-AMG C217 S-Class Coupe: oil lines could leak
In March 2020, recall campaign RC2764 was issued for Mercedes-AMG C217 S-Class Coupes that were available for sale in Australia from 1 August 2018 to 30 April 2019. In these vehicles, materials used in the oil lines may not meet the correct specifications – this could result in oil leakages while the vehicle was in operation. If a leak occurred, oil could come into contact with hot components of the vehicle and cause a fire – this posed a risk of serious injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18261.
2018-20 Mercedes-AMG C217 S-Class: eCall system may not contact emergency services
In December 2021, recall campaign RC2932-RC2933 was issued for 2018-20 Mercedes-AMG C217 S-Class vehicles. Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. If this occurred, the automatic and manual emergency call function may not be available outside of the network coverage of certain providers. If the eCall system was deactivated, it would not be possible for vehicle occupants to contact emergency services in the event of an emergency (either manually or automatically). As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed and this could increase the risk of death if a serious injury had occurred. For this recall, no action was required by consumers since the software would be updated ‘over the air’ (i.e. without requiring a workshop visit). For the VINs of the recalled vehicles, please see REC-004979.
2018-20 Mercedes-AMG C217 S-Class Coupe: emergency call may not contact emergency services
In April 2022, recall campaign RC2957 was issued for 2018-20 Mercedes-AMG C217 S-Class Coupes. Due to a software issue, the automatic network search of the emergency call system (‘eCall’) communication module may be deactivated. If the eCall system was deactivated, it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically, in the event of an emergency. As a result, emergency vehicles may not be directed to the affected vehicle or may be delayed; this could increase the risk or severity of injury. For the VINs of the recalled vehicles, please see REC-005401.
Problems and faults: Mercedes C217 S 63 AMG and S 65 AMG
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Mercedes-Benz C217 S 63 AMG Coupe: engine rattle noise after start-up
In December 2015, Mercedes-Benz issued Service Bulletin LI05.10-P-056435 Version 10 for Mercedes-Benz C217 S 63 AMG Coupes that had M157 engines with engine numbers up to 1579xx 60 047752.
According to the Service Bulletin, the driver may hear a rattling noise after start-up – from the engine compartment – that lasts for several seconds. This noise was attributed to a lack of oil pressure in the secondary chain tensioners, though Mercedes-Benz claimed that no consequential damage was to be expected.
To fix, the secondary chain tensioners (left and right) were to be replaced and a check valve was to be installed in the oil supply bore of each secondary chain tensioner in the cylinder head (left and right).
