Recalls

Recalls & faults: Porsche E3 Cayenne (2018-on)

Recalls: Porsche E3 Cayenne

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Porsche E3 Cayenne

2018 Porsche 9YA Cayenne E-Hybrid: misfires and engine could stall

In January 2019, recall campaign AJ10 was issued for 2018 Porsche 9YA Cayenne E-Hybrid vehicles. During re-fueling, fuel could leak into the fuel tank system if the fuel nozzle was turned or not inserted correctly into the filler tube. From there, fuel could be sucked into the engine’s intake duct during carbon canister regeneration. If this occurred, an ignitable fuel/air mixture could form in the intake duct – this could cause misfires or deflagration. At worst, the engine could stall and this would increase the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2018/17233.

2018-19 Porsche 9YA Cayenne: brake pad wear warning light stall

In March 2019, recall campaign AKA0 was issued for 2018 and 2019 Porsche 9YA Cayenne vehicles. Due to a software issue, the red brake wear warning light would not illuminate continuously when the brake pads were worn out; only a yellow warning message would be shown on the multi-functional display, which could then be confirmed and suppressed until the vehicle was next started. If the yellow warning message was continuously ignored, drivers could use the vehicle with worn out brake pads and this increased the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17396.

2017-19 Porsche 9YA Cayenne: ‘brake pad worn’ message may not be displayed

In November 2019, recall campaign AKB8 was issued for Porsche 9YA Cayenne vehicles that were available for sale in Australia from 30 August 2017 to 2 August 2019. In these vehicles, the ‘brake pad worn’ warning message may not be continuously displayed and the driver may therefore not be informed that the brake pads had worn out; the warning message could also be suppressed until the car was next started. If the warning message was ignored, consumers could drive the vehicle with worn out brake pads – this increased the risk of a collision and posed a hazard to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2019/17964.

2017-19 Porsche 9YA Cayenne Turbo and Turbo S E-Hybrid: fuel leak

In June 2020, recall campaign ALA4 was issued for Porsche 9YA Cayenne Turbo and Turbo S E-Hybrid vehicles that were available for sale in Australia from 29 November 2017 to 5 December 2019. In these vehicles, the weakness of a component in the ‘quick connector’ on the fuel supply line could cause fuel to leak at very high engine temperatures. If the fuel ignited, the ensuing fire posed a risk of serious injury to vehicle occupants, other road users and property. For the VINs of the recalled vehicles, please see PRA 2020/18359.


Problems and faults: Porsche E3 Cayenne

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Porsche E3 Cayenne

No information regarding common problems and faults for the Porsche E3 Cayenne is currently available.


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