Recalls

Recalls & faults: Toyota XW30 Prius (2009-15)

Recalls: Toyota XW30 Prius

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Toyota XW30 Prius

2009-10 Toyota XW30 Prius: increasd stopping distances

In February 2010, a recall was issued for Toyota XW30 Prius vehicles due to potential degrading of braking force on completion of ABS activation. In situations where the brake pedal was lightly held and ABS was activated for a moment on icy or bumpy roads, the vehicle’s stopping distance may be extended (PRA 2010/11412). The vehicles recalled were as follows:

  • Manufactured from 07/04/2009 to 27/01/2010 and in the VIN range JTD KN36U# 01000092 to JTD KN36U# 01157273; and,
  • Manufactured from 13/01/2009 to 27/01/2010 and in the VIN range JTD KN36U# 0500003 to JTD KN36U# 05118023.

2008-09 Toyota XW30 Prius: increased stopping distances

In June 2013, a recall was issued for Toyota XW30 Prius vehicles that were manufactured from October 2008 to October 2009. In these vehicles, a fatigue crack could develop inside the accumulator within the brake booster assembly pump. As a result, nitrogen gas could leak into the brake fluid and cause the brake pedal stroke to become longer or the pedal to become ‘spongy’, thereby increasing the stopping distance and the risk of a collision (PRA 2013/13622). The recalled vehicles had VINs in the following ranges:

  • JTD KN36U # 01000031 to JTD KN36U # 01092008; and,
  • JTD KN36U # 05000003 to JTD KN36U # 05076028.

2009-14 Toyota XW30 Prius: hybrid system could shut down

In February 2014, a recall was issued for Toyota XW30 Prius vehicles that were manufactured from January 2009 to February 2014. During high-load driving (such as accelerating from rest), the software used to control the boost converter within the hybrid system power module may cause higher thermal stress on the Insulated Gate Bipolar Transistors. As a result, the transistors could be damaged, causing warning lights to illuminate and – in most cases – the vehicle to enter failsafe mode. In failsafe mode, the vehicle could still be driven certain distances but with reduced motive power. In limited instances, the hybrid system may shut down while the vehicle is being driven and cause it to come to a stop (PRA 2014/13991). The VINs of the recalled vehicles were as follows:

  • From JTD KN36U # 01000092 to JTD KN36U # 01794889;
  • From JTD KN36U # 05000003 to JTD KN36U # 05739112; and,
  • JTD KN3DU 1 A0029713.

2009-12 Toyota XW30 Prius: separation of curtain airbag inflator chambers

In June 2016, a recall was issued for Toyota XW30 Prius vehicles that were manufactured from 1 April 2009 to 25 April 2012 and on 10 July 2009. In these vehicles, the curtain shield airbag inflators located in the driver and passenger side roof rails were composed of two chambers that were welded together. Some of these inflators could have a small crack in the weld area which joined the chambers. Over time, this crack could grow and lead to the separation of the inflator chambers. If this occurred, one or both sections of the inflator could enter the interior of the vehicle, increasing the risk of injury to vehicle occupants (PRA 2016/15480). The recalled Toyota Prius vehicles had VINs in the following ranges –

  • Manufactured from 1 April 2009 to 25 April 2002: JTD KN36U # 01000092 to JTD KN36U # 01544892;
  • Manufactured from 1 April 2009 to 25 April 2002: JTD KN36U # 05000056 to JTD KN36U # 05449296; and,
  • Manufactured on 10 July 2009: JTD KN3DU 1 A0029713.

2009-15 Toyota XW30 Prius: fuel suction plate

In July 2016, a recall was issued for Toyota Prius vehicles that were manufactured from 1 April 2009 to 5 February 2015. In these vehicles, the fuel suction plate that was located within the fuel tank may develop a crack which could expand over time. As a result, fuel may leak when the vehicle had a full tank of fuel; in the presence of an ignition source, the fuel or fuel vapour posed a fire hazard. The recalled Toyota Prius vehicles had VINs in the following ranges (PRA 2016/15491):

  • JTD KN36U # 01000092 to JTD KN36U # 01926316; and,
  • JTD KN36U # 05000056 to JTD KN36U # 05759986.

2008-14 Toyota XW30 Prius: hybrid system could shut down

In October 2018, recall campaign LGG76 was issued for Toyota XW30 Prius vehicles; this recall provided an additional remedy for vehicles that had previously been recalled in February 2014 because the previous measures had been inadequate.

In these vehicles, software that controlled the hybrid system could cause it to shutdown rather than enter a fail-safe mode which allowed the vehicle to travel a limited distance at reduced power in the event of an internal component failure. If the hybrid system were to shut down, the vehicle could lose power while it was being driven, thereby increasing the risk of a collision.

The recalled Toyota XW30 Prius vehicles had VINs in the following ranges –

  • Manufactured from October 2008 to January 2014: JTD KN36U # 0500056 to JTD KN36U # 05739112; and,
  • Manufactured from October 2008 to February 2014: JTD KN36U # 0100092 to JTD KN36U # 01794889.

For the VINs of the recalled vehicles please see PRA 2018/17091.

2014-15 Toyota XW30 Prius: hybrid system may not enter fail-safe mode

In August 2020, recall campaign VGG42 was issued for Toyota XW30 Prius vehicles that were manufactured from 6 February 2014 to 6 November 2015; this recall was an expansion of recall campaign LGG76 (PRA 2018/17091). In certain situations, such as hard acceleration immediately after a component failure, the hybrid system may shut down rather than go into fail-safe mode. If this occurred, dashboard warning lights may illuminate and, in some models, a warning message may be displayed to the driver in the instrument panel. However, if the vehicle did not enter fail-safe mode as intended, the vehicle would behave as if in neutral and coast to a stop. While power steering and braking would remain operational, this operation could increase the risk of a collision and injury to vehicle occupants and other road users. to fix, the software for the vehicle’s Power Management control unit was to be updated. For the VINs of the recalled vehicles, please see PRA 2020/18404.


Problems and faults: Toyota XW30 Prius

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Toyota XW30 Prius

No troubleshooting information is currently available for the Toyota XW30 Prius.


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