Recalls

Recalls & faults: Volvo Mk.2 XC60 (2017-on)

Recalls: Volvo Mk.2 XC60

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Volvo Mk.2 XC60

2017-19 Volvo XC60: spring could be projected from tailgate lifting arms

In February 2019, recall campaign R89910 was issued for Volvo XC60 vehicles that were available for sale in Australia from 1 September 2017 to 5 February 2019 and had power-operated tailgates. Under certain conditions in cold climates, the tailgate lifting arms may freeze. If this occurred, there may be an unusual noise, loss of function or complete separation of the tailgate lifting arms – this could result in the internal spring detaching and being propelled in a rearward direction with significant force. The detached spring posed a risk of personal injury. For the VINs of the recalled Volvo XC60 vehicles, please see PRA 2019/17303.

2017-19 Volvo XC60: nut missing from front seat rail

In March 2019, recall campaign R19931 was issued for Volvo XC60 vehicles that were available for sale in Australia from 1 August 2017 to 26 March 2019. In these vehicles, a nut on the front seat rail may be missing. In the event of a collision, the seat structure and position may therefore be unstable and could deform – this increased the risk of injury for vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2019/17428.

2017-18 Volvo XC60 Diesel: engine intake manifold could melt or deform

In January 2020, recall campaigns R29947 and R29948 were issued for Volvo XC60 vehicles that were available for sale in Australia prior to 31 May 2018 and which had four-cylinder D4204T14 or D4204T5 diesel engines. In these vehicles, an engine valve may leak and cause the engine intake manifold to melt or deform. If this occurred, there may be unusual engine operation, activation of the engine malfunction indication light, engine interruption or lack of power, or the possibility of a localised engine bay fire – these posed a risk of injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2019/18031 and PRA 2019/18032.

2019-20 Volvo XC60: AEB not working due to missing code

In April 2020, recall campaign R29998 was issued for 2019-20 Volvo XC60 vehicles that were available for sale in Australia from 22 March 2019 to 17 March 2020. Software code in the Active Safety Domain Master (ASDM) system was missing and this could result in the Automatic Emergency Brake (AEB) system not triggering the automatic brakes. If the driver failed to react to the AEB collision warning and the AEB system failed to activate the brakes, there was an increased risk of injury for vehicle occupants and other road users. To fix, the vehicle’s software was to be upgraded. The usual brake, collision warning and brake support systems for pedestrians and bicycles, however, were not affected. For the VINs of the recalled vehicles, please see PRA 2020/18264.

2017-20 Volvo Mk.2 XC60: windshield wiper could come loose

In October 2020, recall campaign R10044 was issued for Volvo XC60 vehicles that were available for sale in Australia from 1 September 2017 to 27 August 2020. During manufacture, the front windshield wiper arm nut may not have been tightened sufficiently. If the front windshield wiper became loose, it could cause an unusual noise if the windshield wiper arm made contact with the edge of the bonnet – this could lead to reduced or no wiping function. This, in turn, would reduce visibility and increase the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2020/18527.


Problems and faults: Volvo Mk.2 XC60

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Volvo Mk.2 XC60

No troubleshooting information is currently available for the Volvo Mk.2 XC60.


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