Recalls

Recalls & faults: Chrysler LX2 300 (2012-on)

Recalls: Chrysler LX2 300

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Chrysler LX2 300

2012 Chrysler LX2 300: may not be able to shift gear

In October 2012, a recall was issued for 2012 Chrysler 300 vehicles due to a programming error which could cause the transmission control module not to detect the position of the gear shift valve if stuck in the wrong position. If this defect occurred, the driver may not be able to shift gear, posing a potential traffic hazard (PRA 2012/13337).

2012-13 Chrysler LX2 300 SRT8: incorrect tyre placard label

In October 2013, a recall was issued for 2012 and 2013 Chrysler 300 SRT8 models because the tyre placard label was printed without tyre speed and load rating information, a contravention of Australian Design Rule 42 (PRA 2013/13774).

2013-14 Chrysler LX2 300 SRT8: incorrect Instrument Panel Center (IPS) knobs

In December 2013, a recall was issued for 2013 and 2014 Chrysler 300 SRT8 models. Some of these vehicles were built with the incorrect Instrument Panel Center (IPS) stack control knobs, in contravention of ADR 21/00 which specifies requirements for the instrument panel to reduce its injury potential to occupants on impact (PRA 2013/13899).

2015-16 Chrysler LX2 300: non-compliant daytime running lights

In January 2016, a recall was issued for 2015-16 Chrysler 300 vehicles because the daytime running lamps (DRLs) may turn off when the turn signals are activated – this did not comply with homologation requirements. DRLs that did not function as intended could make the vehicle less conspicuous in traffic and increase the potential for a motor vehicle accident (PRA 2016/15160 and PRA 2016/15161).

2012-14 Chrysler LX2 300: may not engage ‘Park’ gear #1

In June 2016, a recall was issued for 2012 to 2014 Chrysler 300 vehicles because the spring-loaded electronic shift lever may not engage ‘Park’ if the engine was left running. As a result, the park brake may also fail to engage such that the vehicle could roll away and pose an accident hazard (PRA 2016/15391).

2012-14 Chrysler LX2 300: may not engage ‘Park’ gear #2

In July 2016, a recall was issued for 2012-14 Chrysler 300 vehicles. In these vehicles, the electronic shift lever in the vehicle did not move like a conventional shifter and the driver may inadvertently fail to engage the ‘Park’ position before exiting the vehicle if the engine was left running. If ‘Park’ was not engaged, the vehicle could roll away and pose a hazard to occupants and other road users (PRA 2016/15556).

2011-12 Chrysler LX2 300: Takata airbag recall #1

In July 2016, a recall was issued for Chrysler 300 vehicles that were manufactured from 2011 to 2012. For these vehicles, propellant wafers within the front passenger airbag may absorb moisture over time – this could cause overly aggressive combustion on deployment such that the front passenger airbag inflator housing may rupture and disperse metal fragments through the cabin. These metal fragments posed a risk of serious injury and death (PRA 2016/15516).

2013 Chrysler LX2 300: Takata airbag recall #2

In February 2018, a recall was issued for 2013 Chrysler LX2 300 vehicles. Over time, propellant wafers in the passenger airbags of these vehicles could absorb moisture. In the event of a collision, this could lead to overly aggressive deployment of the airbag such that the airbag inflator housing could rupture and metal fragments could be projected throughout the cabin – these fragments posed a risk of serious injury and fatality. For the VINs of the recalled Chrysler LX2 300 vehicles, please see PRA 2018/16617.

2011-14 Chrysler LX2 300: vehicle may stall and potential fire hazard

In September 2017, a recall was issued for 2011-14 Chrysler LX2 300 vehicles that had electro-hydraulic power steering (EHPS) with 180 amp and 220 amp alternators. In these vehicles, diodes within the alternator may experience thermal fatigue due to cyclical loads induced by the electro-hydraulic power steering (EHPS). When the diodes fail, the alternator no longer supplies electrical energy to the vehicle – this could cause the vehicle to stall without warning, thereby increasing the risk of a collision. The failed diodes may also develop a resistive short circuit that could produce heat, smoke and/or fire within the alternator. For the VINs of the recalled vehicles, please see PRA 2017/16284.

2014-15 Chrysler LX2 300: Takata airbag recall #3

In April 2018, a recall was issued for 2014-15 Chrysler LX2 300 vehicles. The passenger side front airbags of these vehicles had propellant wafers that could absorb moisture over time. In the event of a collision, this could cause overly aggressive deployment of the airbag that could rupture the airbag inflator housing and cause metal fragments to be dispersed throughout the cabin. These fragments posed a serious risk of injury or death. For the VINs of the recalled Chrysler LX2 300 vehicles, please see PRA 2018/16702.

2014-18 Chrysler LX2 300: cruise control could lock or cause acceleration

In July 2018, a recall (campaign number U60) was issued for 2014-18 Chrysler LX2 300 vehicles. In these vehicles, a software fault in the Power Control Module (PCM) could affect cruise control, potentially causing vehicle speed to lock or unexpected vehicle acceleration. If these conditions occurred and the driver did not apply the brakes or shift to neutral, then the vehicle would pose a hazard for occupants and other road users. For the VINs of the recalled Chrysler LX2 300 vehicles, please see PRA 2018/16860.


Problems and faults: Chrysler LX2 300

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

2012 Chrysler LX2 300 3.6L: left cylinder head leak

In October 2014, Technical Service Bulletin (TSB) 09-002-14 REV. A was issued for Chrysler LX2 300 vehicles with 3.6-litre Pentastar V6 engines that were manufactured before 25 July 2012. In these vehicles, the Malfunction Indicator Lamp (MIL) may illuminate and be accompanied by the following Diagnostic Trouble Codes (DTCs):

  • P0300: Multiple Cylinder Misfire;
  • P0302: Cylinder 2 Misfire;
  • P0304: Cylinder 4 Misfire; and,
  • P0306: Cylinder 6 Misfire.

The service bulletin recommended that a cylinder leakage test be conducted on the cylinders exhibiting the misfire DTC. If any of the cylinders exhibited a leakage of 25 per cent or above, the left cylinder head was to be replaced.

2012-13 Chrysler 300 CRDi (V6 Diesel): coolant leak from EGR hose

In April 2014, Chrysler issued Service Bulletin 07-002-14 for 2012-13 Chrysler LX2 300 vehicles that had 3.0-litre turbo-diesel V6 engines and were manufactured before 7 March 2014. In these vehicles, the exhaust gas recirculation (EGR) hose may weep coolant. To fix,

  • The cooling system was to be drained;
  • The belly pan splash shield was to be lowered;
  • The rear transmission splash shield was to be lowered; and,
  • The EGR coolant hose was to be replaced.

2014 Chrysler LX2 300 3.6L: 845RE Transmission

In January 2015, Technical Service Bulletin (TSB) 21-004-15 was issued for 2014 Chrysler LX2 300 vehicles with the eight-speed 845RE transmission. The TSB described that the Transmission Control Module (TCM) was to be reprogrammed with updated software to fix a ‘harsh bump feel’ during a 2-1 downshift.


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